SMS text template

Copy three sms text variants, with timing, subject lines and practical advice for an honest request.

When to send it

During daytime, only where you have permission to contact them.

Subject lines and opening

  • Short text message
  • A quick question about your experience with {business}

The complete request

Subject: Short text message

Hi {name},

Hi {name}, it is {sender} from {business}. If you would like to share feedback on {service}, here is our short form: {collection_link}. No pressure. Thank you!

{collection_link}

We only publish with your permission. Thank you,
{sender}

The shorter note

Hi {name} — Hi {name}, it is {sender} from {business}. If you would like to share feedback on {service}, here is our short form: {collection_link}. No pressure. Thank you!

Share here if you would like: {collection_link}

Thank you, {sender}

The context-first request

Hi {name},

If you have two minutes, what should someone considering {business} know about your experience? Hi {name}, it is {sender} from {business}. If you would like to share feedback on {service}, here is our short form: {collection_link}. No pressure. Thank you!

Your own words are best. Publication is optional: {collection_link}

{sender}

Why this works

Identifying the sender and the service makes a short message understandable.

Avoid this mistake

Use a channel the recipient has agreed to; follow applicable messaging and opt-out rules.

Replace every placeholder and choose a channel the recipient expects. ProofWall does not send these messages for you. Email notifications and automated request campaigns are not part of this version.

Keep permission separate

The collection form asks for permission to publish. Never treat a reply to a private message as permission to post their name, company or words. Disclose incentives and material connections; do not ask only for a positive rating.

Another request approach · Find questions for your audience

Questions, answered

Can I automate this email in ProofWall?
No. These are copyable messages for your own appropriate communication channel. ProofWall supplies the collection link and moderation inbox.

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