After-purchase email template

Copy three after-purchase email variants, with timing, subject lines and practical advice for an honest request.

When to send it

After delivery and reasonable product use, not on checkout day.

Subject lines and opening

  • How is your {product}?
  • A quick question about your experience with {business}

The complete request

Subject: How is your {product}?

Hi {name},

You have had a little time with {product}. What did you use it for, and what should another buyer know? You can share an honest testimonial using the link below.

{collection_link}

We only publish with your permission. Thank you,
{sender}

The shorter note

Hi {name} — You have had a little time with {product}. What did you use it for, and what should another buyer know? You can share an honest testimonial using the link below.

Share here if you would like: {collection_link}

Thank you, {sender}

The context-first request

Hi {name},

If you have two minutes, what should someone considering {business} know about your experience? You have had a little time with {product}. What did you use it for, and what should another buyer know? You can share an honest testimonial using the link below.

Your own words are best. Publication is optional: {collection_link}

{sender}

Why this works

A use-based question is more useful to buyers than a request for five stars.

Avoid this mistake

Keep support and returns available regardless of whether someone leaves feedback.

Replace every placeholder and choose a channel the recipient expects. ProofWall does not send these messages for you. Email notifications and automated request campaigns are not part of this version.

Keep permission separate

The collection form asks for permission to publish. Never treat a reply to a private message as permission to post their name, company or words. Disclose incentives and material connections; do not ask only for a positive rating.

Another request approach · Find questions for your audience

Questions, answered

Can I automate this email in ProofWall?
No. These are copyable messages for your own appropriate communication channel. ProofWall supplies the collection link and moderation inbox.

Your next testimonial starts with a link.

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