Agency client request template

Copy three agency client request variants, with timing, subject lines and practical advice for an honest request.

When to send it

After the client has signed off the handover.

Subject lines and opening

  • Feedback on our {project} collaboration
  • A quick question about your experience with {business}

The complete request

Subject: Feedback on our {project} collaboration

Hi {name},

Thank you for trusting our team with {project}. Would you describe the brief, how we worked together, and what you found useful? Please only include details your team is comfortable publishing.

{collection_link}

We only publish with your permission. Thank you,
{sender}

The shorter note

Hi {name} — Thank you for trusting our team with {project}. Would you describe the brief, how we worked together, and what you found useful? Please only include details your team is comfortable publishing.

Share here if you would like: {collection_link}

Thank you, {sender}

The context-first request

Hi {name},

If you have two minutes, what should someone considering {business} know about your experience? Thank you for trusting our team with {project}. Would you describe the brief, how we worked together, and what you found useful? Please only include details your team is comfortable publishing.

Your own words are best. Publication is optional: {collection_link}

{sender}

Why this works

Mentioning publication approval respects the client’s brand and confidentiality.

Avoid this mistake

Do not publish a company endorsement before the authorised reviewer approves it.

Replace every placeholder and choose a channel the recipient expects. ProofWall does not send these messages for you. Email notifications and automated request campaigns are not part of this version.

Keep permission separate

The collection form asks for permission to publish. Never treat a reply to a private message as permission to post their name, company or words. Disclose incentives and material connections; do not ask only for a positive rating.

Another request approach · Find questions for your audience

Questions, answered

Can I automate this email in ProofWall?
No. These are copyable messages for your own appropriate communication channel. ProofWall supplies the collection link and moderation inbox.

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