ProofWall field notes
How personal trainers can collect testimonials
A practical testimonial collection playbook for personal trainers: when to ask, five questions, display ideas and a request message.
The right moment
At a planned programme review, with no pressure to discuss measurements.
Five questions worth asking
- How did the sessions fit your schedule?
- Which part of the instruction helped?
- How comfortable were you asking questions?
- What habit has been easier to maintain?
- What should a new client know about the sessions?
Use one question as your wall prompt rather than making every question a mandatory field.
Where to show the answer
Training-format pages near session and accessibility details.
A request you can adapt
Hi {name}, thank you for our programme review. Would you share a few honest words about your experience? How did the sessions fit your schedule? If you are comfortable with us publishing it, here is our short form: {collection_link}. No pressure, and thank you either way.Permission and fair presentation
Do not promise health outcomes or publish medical information. Body images and measurements need explicit separate consent.
Follow the FTC Endorsement Guides and EU Unfair Commercial Practices rules where applicable: no fake reviews, and disclose incentives or material connections. Do not condition rewards on positive feedback. Request explicit permission, keep the original meaning and make removal straightforward.
More request templates · Related collection playbook