How coaches can collect testimonials

A practical testimonial collection playbook for coaches: when to ask, five questions, display ideas and a request message.

The right moment

At an agreed review session after a client can reflect on the process.

Five questions worth asking

  1. What goal did you bring to coaching?
  2. Which exercise was useful?
  3. How did the sessions fit your week?
  4. What felt different by the final session?
  5. Who might find this coaching style useful?

Use one question as your wall prompt rather than making every question a mandatory field.

Where to show the answer

Programme page near the description of session format.

A request you can adapt

Hi {name}, thank you for our review session. Would you share a few honest words about your experience? What goal did you bring to coaching? If you are comfortable with us publishing it, here is our short form: {collection_link}. No pressure, and thank you either way.

Permission and fair presentation

Avoid guaranteed outcomes. Leave sensitive personal details out of published feedback.

Follow the FTC Endorsement Guides and EU Unfair Commercial Practices rules where applicable: no fake reviews, and disclose incentives or material connections. Do not condition rewards on positive feedback. Request explicit permission, keep the original meaning and make removal straightforward.

More request templates · Related collection playbook

Questions, answered

Should every customer answer all five questions?
No. Choose one relevant prompt and let the contributor decide what to share. Avoid leading questions that demand praise.
Can coaches use the free plan?
Yes. Start with one wall and 15 approved testimonials on display. All received submissions remain visible in the private dashboard.

Your next testimonial starts with a link.

Start with one wall, free. No card needed.

Create your wall ↗